Help & Questions

Frequently Asked Questions

What is a sofa bed / slumber sofa?

A slumber sofa is a stylish sofa that converts into a comfortable bed — perfect for guests, small spaces, or anyone who wants versatile furniture without compromising on style.

How long does delivery take?

We typically deliver within 5–10 business days depending on your location across Australia. You'll receive a tracking number once your order is dispatched.

Do you deliver Australia-wide?

Yes! We deliver to all major cities and regional areas across Australia.

Can I try before I buy?

We recommend checking our product descriptions and images carefully. If you have questions about a specific piece, feel free to reach out before purchasing.

What is your return policy?

We want you to love your Slumber Sofa. If there's an issue with your order, contact us within 14 days of delivery and we'll make it right.

How do I care for my sofa?

Most of our sofas can be spot-cleaned with a damp cloth. Specific care instructions are included with each product.

How do I contact you?

You can reach us via the contact form on this page and we'll get back to you within 1 business day.